Some systems are experiencing issues
View Scheduled Maintenance

Incidents

26th September 2026

We are aware of a fault affecting broadband and phone services at "Shearbarn Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

  • The fault at Shearbarn Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Shearbarn Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Coombe Martin Beach Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Coombe Martin Beach Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Coombe Martin Beach Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 25th September 2026

    We are aware of a fault affecting broadband and phone services at "Turnberry Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Turnberry Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Turnberry Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • WiMAX (Wireless Broadband) WiMAX Outage - CT15 5 Postcode area

    We are currently aware of an outage affecting broadband and phone services in the CT15 5 Postcode area

    There is an Openreach fault affecting the area which feeds our repeater in this area. They are working to get this resolved as soon as possible

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • Connections came back online around 13:50 25/9/26 when the issue affecting the line was resolved.

    Apologies for any inconvenience caused

  • 24th September 2026

    We are aware of a fault affecting broadband and phone services at "Verdant Leisure - Coldingham Bay Leisure Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Verdant Leisure - Coldingham Bay Leisure Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Verdant Leisure - Coldingham Bay Leisure Park have been restored.

    We are monitoring closely for any further issues.

  • We are currently aware of a fault affecting broadband and phone services on Carlton Meres Holiday Park

    We are investigating and working with the park to get the issue resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • Our engineer has resolved the fault , and connections are back online

  • We have an engineer en route to Investigate this issue

  • We are currently aware of a further fault affecting broadband and phone services on Carlton Meres Holiday Park

    We are investigating and working with the park to get the issue resolved as soon as possible.

    Please do not reset your equipment during this time. We apologise for the inconvenience caused

  • The fault at Carlton Meres Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • We are aware of a fault affecting broadband and phone services at "West Middlewick Farm"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at West Middlewick Farm has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at West Middlewick Farm have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Chivenor Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Chivenor Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Chivenor Caravan Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Tarka Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Tarka Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Tarka Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 23rd September 2026

    We are currently aware of an outage affecting some broadband services on Verdant Leisure - Thurston Manor Park

    We are investigating and working with the park to get the resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The power issues have now been resolved and devices should all be reconnected again. Apologies for any inconvenience caused

  • We are aware of a fault affecting broadband and phone services at "Plas Coch Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

    We are aware of a fault affecting broadband and phone services at "Brynteg Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Brynteg Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Brynteg Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Ribble Valley Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Ribble Valley Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Ribble Valley Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 22nd September 2026

    We are aware of a fault affecting broadband and phone services at "Newhaven Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Newhaven Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Newhaven Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

    We are aware of a fault affecting broadband and phone services at "River Valley Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at River Valley Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at River Valley Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 21st September 2026

    We are aware of a fault affecting broadband and phone services at "Coombe Martin Beach Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Coombe Martin Beach Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Coombe Martin Beach Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hendwr Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Manor Farm Seaton Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Manor Farm Seaton Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Manor Farm Seaton Caravan Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Manor Farm Seaton Caravan Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Manor Farm Seaton Caravan Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Coombe Martin Beach Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Coombe Martin Beach Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Coombe Martin Beach Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 20th September 2026

    We are aware of a fault affecting broadband and phone services at "Trossachs Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Trossachs Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Trossachs Holiday Park have been restored.

    We are monitoring closely for any further issues.