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Stickied Incidents

27th February 2026

We are aware of a fault affecting broadband and phone services at "Searles Leisure Resort"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

  • The fault at Searles Leisure Resort has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Searles Leisure Resort have been restored.

    We are monitoring closely for any further issues.

  • The outage at Searles has been identified as an issue on the external line provider's network. This has affected connections across the Hunstanton area. We are in contact with the external line provider and will provide an update when we learn more.

    Thank you for your patience in regards to this issue.

  • View Scheduled Maintenance

    Incidents

    27th February 2026

    We are aware of a fault affecting broadband and phone services at "Turnberry Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

    We are aware of a fault affecting broadband and phone services at "Yorkshire Dales Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Yorkshire Dales Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Yorkshire Dales Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Searles Leisure Resort"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Searles Leisure Resort has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Searles Leisure Resort have been restored.

    We are monitoring closely for any further issues.

  • The outage at Searles has been identified as an issue on the external line provider's network. This has affected connections across the Hunstanton area. We are in contact with the external line provider and will provide an update when we learn more.

    Thank you for your patience in regards to this issue.

  • We are aware of a fault affecting broadband and phone services at "Polperro Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Polperro Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Polperro Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Flower Of May - Muston Grange Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Flower Of May - Muston Grange Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Flower Of May - Muston Grange Caravan Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Verdant Leisure - Coldingham Bay Leisure Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Verdant Leisure - Coldingham Bay Leisure Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Verdant Leisure - Coldingham Bay Leisure Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Ballintuim Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Ballintuim Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Ballintuim Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Craggwood Holiday Home Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Craggwood Holiday Home Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Craggwood Holiday Home Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Queensberry Bay Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Queensberry Bay Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Queensberry Bay Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Damage Barton Caravan and Camping Site"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Damage Barton Caravan and Camping Site has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Damage Barton Caravan and Camping Site have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Riverside Holiday Park - Newquay"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Riverside Holiday Park - Newquay has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Riverside Holiday Park - Newquay have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Home Farm Holiday Centre"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Home Farm Holiday Centre has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Home Farm Holiday Centre have been restored.

    We are monitoring closely for any further issues.

  • 26th February 2026

    We are aware of a fault affecting broadband and phone services at "Chacewater Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Chacewater Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Chacewater Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Pakefield Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

    We are aware of a fault affecting broadband and phone services at "Sand-le-mere Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Sand-le-mere Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Sand-le-mere Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Newhaven Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Newhaven Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Newhaven Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Coghurst Hall Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Coghurst Hall Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Coghurst Hall Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Beauport Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Beauport Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Beauport Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Sand-le-mere Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Sand-le-mere Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Sand-le-mere Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are currently aware of an outage that impacted OFNL connections across the UK in the early hours of the morning.

    This has since been resolved but may require you to power your equipment off and on again. Simply Power off the power socket to your Router and the Fibre ONT box that is connected to this for 10 seconds then power them both back online.

    If after 5 minutes this is still not online please call us.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The nationwide fault has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901

  • 25th February 2026

    We are aware of a fault affecting broadband and phone services at "Monte Carlo Parks Ltd - Seafield Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Monte Carlo Parks Ltd - Seafield Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Monte Carlo Parks Ltd - Seafield Caravan Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Broadland Sands Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Broadland Sands Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Broadland Sands Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have been made aware by park that solar works are taking place this afternoon and as such the power to some areas of site have been turned off for this to be completed.

    We shall post further updates as they become available. Please do not reset your equipment during this time. We apologise for the inconvenience caused

  • We are aware of a fault affecting broadband and phone services at "Pentire Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Pentire Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Pentire Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Otterington Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Otterington Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Otterington Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Sandy Beach Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Sandy Beach Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Sandy Beach Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Lodge Coppice Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Lodge Coppice Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Lodge Coppice Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Ashbourne Heights Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Ashbourne Heights Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Ashbourne Heights Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Trevella Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Trevella Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Trevella Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Hedley Wood Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hedley Wood Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hedley Wood Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Trelawne Manor Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Trelawne Manor Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Trelawne Manor Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Little Lakes Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Little Lakes Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Little Lakes Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Turnberry Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Turnberry Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Turnberry Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Pakefield Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Pakefield Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Pakefield Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Killigarth Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Killigarth Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Killigarth Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Tallington Lakes Leisure Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Tallington Lakes Leisure Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Tallington Lakes Leisure Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Broadland Sands Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Broadland Sands Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Broadland Sands Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Riverview Country Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Riverview Country Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Riverview Country Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Carlton Meres Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Carlton Meres Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Carlton Meres Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Ladys Mile Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Ladys Mile Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Ladys Mile Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have been advised that there is maintenance taking place on the OFNL Network affecting the CM1 area on 25/02/2026.

    Start Time: 2026-02-25 00:00:00

    End Time: 2026-02-25 06:00:00

    Description: 3rd Party maintenance and improvement work on our network

    Expected Downtime: 6hrs 0mins

    Please do not reset your equipment during this time. If you experience any problems after this time, please contact our support team.

    24th February 2026

    We are aware of a fault affecting broadband and phone services at "Sandaway Beach Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

    We are aware of a fault affecting broadband and phone services at "Dawlish Sands Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Dawlish Sands Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Dawlish Sands Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Marlie Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Marlie Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Marlie Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Dawlish Sands Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Dawlish Sands Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Dawlish Sands Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Searles Leisure Resort"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Searles Leisure Resort has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Searles Leisure Resort have been restored.

    We are monitoring closely for any further issues.

  • 23rd February 2026

    We are aware of a fault affecting broadband and phone services at "West Mersea Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at West Mersea Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at West Mersea Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Pakefield Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Pakefield Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Pakefield Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Tallington Lakes Leisure Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Tallington Lakes Leisure Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Tallington Lakes Leisure Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Beauport Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Beauport Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Beauport Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Coghurst Hall Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Coghurst Hall Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Coghurst Hall Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Marlie Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Marlie Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Marlie Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have been advised that there is maintenance taking place on the OFNL Network affecting the W3 6LB and W3 6HU area on 29/05/2026.

    Please be advised that there will be a planned 3rd Party maintenance on the OFNL network: Reference: 374963 Start Time: 2026-05-29 00:00:00 End Time: 2026-05-29 06:00:00 Description: A 3rd party will be carrying out maintenance and improvement work on their network. Expected Downtime: 6hrs 0mins

    Please do not reset your equipment during this time. If you experience any problems after this time, please contact our support team.

    We are aware of a fault affecting broadband and phone services at "Flower Of May - Muston Grange Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Flower Of May - Muston Grange Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Flower Of May - Muston Grange Caravan Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Polperro Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Polperro Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Polperro Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Riverview Country Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Riverview Country Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Riverview Country Park have been restored.

    We are monitoring closely for any further issues.

  • 22nd February 2026

    We are aware of a fault affecting broadband and phone services at "Newhaven Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Newhaven Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Newhaven Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Oaklands Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Oaklands Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Oaklands Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "West Mersea Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at West Mersea Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at West Mersea Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Seawick Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Seawick Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Seawick Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Martello Beach Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Martello Beach Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Martello Beach Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "St Osyth Beach Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at St Osyth Beach Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at St Osyth Beach Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are currently aware of an outage affecting broadband and phone services in the CT3 1 postcode and surrounding areas

    We are investigating the cause of this outage and will provide further updates as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at CT3 1 postcode and surrounding areas has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901

  • Unplanned power outage on the UK Power Grid Network affecting equipment in the area.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Bovisand Lodge Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Bovisand Lodge Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Bovisand Lodge Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Bovisand Lodge Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Bovisand Lodge Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Bovisand Lodge Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Bovisand Lodge Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Bovisand Lodge Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 21st February 2026

    We are aware of a fault affecting broadband and phone services at "Pakefield Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Pakefield Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Pakefield Holiday Park have been restored.

    We are monitoring closely for any further issues.